Privacy
Privacy policy.
How Monchera handles information when you visit our website or contact us.
Updated October 7, 2026
Scope and contact
This policy covers monchera.com and enquiries sent to Monchera, a United States-based AI implementation, integration and managed-services business. Contact contact@monchera.com with privacy questions. Data handling inside a client system is defined separately in the agreement for that engagement.
Information you provide
Our enquiry form asks for your name, email address, company name and size, services of interest and message. We also receive the information you choose to send by email, including correspondence and attachments. Fields marked as required are needed to submit the form; you can contact us by email instead.
Please do not send passwords, identity documents, payment details, health information, confidential customer records or other sensitive information through the public form. If a project needs access to such information, we agree on an appropriate process first.
Technical information
Our hosting and security provider, Cloudflare, processes technical information to deliver the website and protect it from abuse. This can include an IP address, browser and device information, requested pages, request times and security signals.
How we use information
We use enquiry information to respond to you, understand your business needs, discuss potential work and maintain related correspondence. Technical information supports website delivery, troubleshooting and security. We may also use information to comply with applicable obligations or address misuse of the website.
We use Cloudflare Web Analytics to understand page visits, referring websites and website performance. Its beacon does not use analytics cookies. If you allow optional analytics, Google Analytics records page visits and clicks that open our contact page using first-party cookies. We keep it off until you choose to allow it, disable advertising personalization and omit URL query strings and form contents from our tracking. Use Analytics settings in the footer to change your choice. Browser Do Not Track and Global Privacy Control signals keep Google Analytics off. Learn how Google handles this data at Google’s partner-site privacy explanation. The website does not use advertising pixels or a newsletter subscription. Submitting an enquiry does not subscribe you to marketing emails.
Service providers and sharing
Cloudflare hosts and protects the website. Zoho Forms receives and stores form submissions; Zoho Mail delivers and stores our email correspondence. These providers process information as part of supplying those services. Their policies explain their own processing: Cloudflare privacy policy and Zoho privacy policy.
We do not sell enquiry information or share it for cross-context behavioral advertising. We may disclose information when required by law, to address security or legal issues, or to a recipient you specifically authorize.
Cookies, storage and external links
We have not enabled advertising cookies or cross-site tracking on this website. Technical storage or cookies may be used by hosting and security services where needed to deliver and protect the site. Your browser settings let you manage cookies and local storage.
If you follow a link to another website, that provider handles information under its own policies. Submitting the enquiry form sends the information to Zoho Forms and opens its confirmation page.
Retention and international processing
We retain enquiries and correspondence while needed to respond, evaluate potential work, maintain relevant business records or meet applicable obligations. Retention depends on the purpose and the record; it is not indefinite by default. Information may also remain temporarily in provider backups or security logs under their retention practices.
Monchera operates in the United States. Our service providers may process information in other countries. Their privacy policies describe the safeguards and locations relevant to their services.
Your choices and requests
You can choose not to submit the form. To request access, correction or deletion of information you provided, email contact@monchera.com. Depending on your location and applicable law, you may have additional rights to object to or restrict processing, receive a copy of information, appeal a request decision or contact a privacy regulator.
We may ask for enough information to verify a request and locate the relevant records. We handle requests under applicable law; records needed for legal, security or other permitted purposes may not be immediately deletable.
Security and children
We use HTTPS and provider access controls to protect information. No online transmission or storage method can guarantee complete security. This website is intended for business enquiries, not children under 13. If you believe a child has provided information, contact us so we can address it.
Policy changes
We will update this page when our website practices change and revise the date above. Changes that require further notice or consent will be handled as required by applicable law.
