Pricing
A defined scope. A useful system. An operating plan.
We define deliverables, integrations, acceptance checks and ongoing responsibilities before agreeing on fees.
Implementation
Scoped
Management
Focused implementation
Start with one valuable workflow, a defined scope and an agreed launch plan.
Scoped
per project
Written scope before implementation
What’s included
One agreed workflow implemented and tested
Connections defined in the project scope
Approved knowledge and response rules
Acceptance checks and launch support
Operational reporting agreed with your team
Connected implementation
Connect related workflows across your customer-facing and internal systems.
Scoped
per project
Written scope before implementation
A broader scope can include
Connected intake and follow-up workflows
System integrations and exception handling
Cross-team handoffs with clear ownership
Staged testing with your employees
CRM and communication platform integration
Advanced analytics and reporting
Broader scope
Managed operations
Monitor the system after launch, resolve issues and agree on the next improvements.
Custom
Written scope before implementation
Ongoing management can include
Monitoring of the workflows in your agreement
Maintenance of agreed system connections
An agreed owner for delivery and support
Custom reporting and analytics
A review cadence matched to your needs
Response targets defined in the service agreement
Implementation
Scoped
Management
Focused implementation
Start with one valuable workflow, a defined scope and an agreed launch plan.
Scoped
per project
Written scope before implementation
What’s included
One agreed workflow implemented and tested
Connections defined in the project scope
Approved knowledge and response rules
Acceptance checks and launch support
Operational reporting agreed with your team
Connected implementation
Connect related workflows across your customer-facing and internal systems.
Scoped
per project
Written scope before implementation
A broader scope can include
Connected intake and follow-up workflows
System integrations and exception handling
Cross-team handoffs with clear ownership
Staged testing with your employees
CRM and communication platform integration
Advanced analytics and reporting
Broader scope
Managed operations
Monitor the system after launch, resolve issues and agree on the next improvements.
Custom
Written scope before implementation
Ongoing management can include
Monitoring of the workflows in your agreement
Maintenance of agreed system connections
An agreed owner for delivery and support
Custom reporting and analytics
A review cadence matched to your needs
Response targets defined in the service agreement
Implementation
Scoped
Management
Focused implementation
Start with one valuable workflow, a defined scope and an agreed launch plan.
Scoped
per project
Written scope before implementation
What’s included
One agreed workflow implemented and tested
Connections defined in the project scope
Approved knowledge and response rules
Acceptance checks and launch support
Operational reporting agreed with your team
Connected implementation
Connect related workflows across your customer-facing and internal systems.
Scoped
per project
Written scope before implementation
A broader scope can include
Connected intake and follow-up workflows
System integrations and exception handling
Cross-team handoffs with clear ownership
Staged testing with your employees
CRM and communication platform integration
Advanced analytics and reporting
Broader scope
Managed operations
Monitor the system after launch, resolve issues and agree on the next improvements.
Custom
Written scope before implementation
Ongoing management can include
Monitoring of the workflows in your agreement
Maintenance of agreed system connections
An agreed owner for delivery and support
Custom reporting and analytics
A review cadence matched to your needs
Response targets defined in the service agreement
From enquiry to handoff. One connected workflow.
From enquiry to handoff. One connected workflow.
ENGAGEMENT AT A GLANCE
A clear path from discovery to ongoing care.
Engagement phases
Discovery
·
Map the work
Implementation
·
Build the system
Management
·
Keep it running
Workflow design
Workflow design
Workflow design
Workflow scope
Workflow scope
Workflow scope
Conversation rules
Conversation rules
Conversation rules
Call handling
Call handling
Call handling
Knowledge sources
Knowledge sources
Knowledge sources
Existing systems
Existing systems
Existing systems
Integration map
Integration map
Integration map
CRM records
CRM records
CRM records
Communication channels
Communication channels
Communication channels
Data connections
Data connections
Data connections
Connected operations
Connected operations
Connected operations
Workflow execution
Workflow execution
Workflow execution
Exceptions & handoffs
Exceptions & handoffs
Exceptions & handoffs
Triggers & actions
Triggers & actions
Triggers & actions
Cross-system updates
Cross-system updates
Cross-system updates
Ongoing responsibility
Ongoing responsibility
Ongoing responsibility
Workflow reporting
Workflow reporting
Workflow reporting
Issue triage
Issue triage
Issue triage
Failure recovery
Failure recovery
Failure recovery
Workflow ownership
Workflow ownership
Workflow ownership
Improvement reviews
Improvement reviews
Improvement reviews
Support commitments
Support commitments
Support commitments
Engagement phases
Discovery
·
Map the work
Scope
Define
Review
Review
Map
Review
Review
Review
Map
Define
Define
Map
Baseline
Plan
Plan
Assign
Prioritise
Agree
Build
Configure
Connect
Prepare
Connect
Update
Connect
Build
Build
Test
Configure
Connect
Set up
Test
Test
Handoff
Review
Agree
Implementation
·
Build the system
Review
Maintain
Maintain
Update
Maintain
Monitor
Monitor
Maintain
Monitor
Investigate
Maintain
Monitor
Review
Triage
Resolve
Coordinate
Improve
Review
Management
·
Keep it running
EXPANSION OPTIONS
Start focused. Expand where it makes sense.
Annual
-20%
Monthly
Additional workflows
Connect another repetitive process to the system already in place.
Scope
AGREED TOGETHER
Built around
your priorities
More channels
Bring calls, enquiries and follow-up into the same operation.
Scope
AGREED TOGETHER
Built around
your priorities
Deeper integrations
Connect additional tools and records around your workflow.
Scope
AGREED TOGETHER
your priorities
EXPANSION OPTIONS
Start focused. Expand where it makes sense.
Annual
-20%
Monthly
Additional workflows
Connect another repetitive process to the system already in place.
Scope
AGREED TOGETHER
Built around
your priorities
More channels
Bring calls, enquiries and follow-up into the same operation.
Scope
AGREED TOGETHER
Built around
your priorities
Deeper integrations
Connect additional tools and records around your workflow.
Scope
AGREED TOGETHER
your priorities
EXPANSION OPTIONS
Start focused. Expand where it makes sense.
Annual
-20%
Monthly
Additional workflows
Connect another repetitive process to the system already in place.
Scope
AGREED TOGETHER
Built around
your priorities
More channels
Bring calls, enquiries and follow-up into the same operation.
Scope
AGREED TOGETHER
Built around
your priorities
Deeper integrations
Connect additional tools and records around your workflow.
Scope
AGREED TOGETHER
your priorities
FAQ
Frequently Asked Questions
How is the implementation timeline set?
The timeline depends on integrations, data quality, security requirements and the workflow itself. Discovery produces a scoped plan with milestones and acceptance checks.
Do I need any technical knowledge to work with your team?
Will the AI agent work with the tools my business already uses?
Where does human oversight remain?
How do I know if my business is ready for an AI agent?
How is the implementation timeline set?
The timeline depends on integrations, data quality, security requirements and the workflow itself. Discovery produces a scoped plan with milestones and acceptance checks.
Do I need any technical knowledge to work with your team?
Will the AI agent work with the tools my business already uses?
Where does human oversight remain?
How do I know if my business is ready for an AI agent?
How is the implementation timeline set?
The timeline depends on integrations, data quality, security requirements and the workflow itself. Discovery produces a scoped plan with milestones and acceptance checks.
Do I need any technical knowledge to work with your team?
Will the AI agent work with the tools my business already uses?
Where does human oversight remain?
How do I know if my business is ready for an AI agent?